Effective Communication Skills
How Effective Are Your Communication Skills?
Becoming successful in your career is deeply rooted in effective
communication. Building better communication skills is often an area
that can be neglected. Without clearly explaining your ideas,
instructions, and objectives, it will lead to frustrations in the
workplace. It is important to understand that communication is not
simply comprised of the words you use, but also the way you execute
non-verbal cues, tone of voice and listening skills. Research shows that
our body language makes up 55% of the communication process. The tone of
which you deliver your words is 38% of the communication process. That
only leaves 7% of the communication process to what you say. In order to
develop better communication with others, consider addressing all of
these aspects that allow you to express yourself.
To build better communication with those around you, active listening is
vital. People want to feel that they have truly been heard. One way to
improve on hearing what someone is telling you requires eye contact.
Repeating the person’s idea back to them in your own words will also
show that you are listening and understanding what has been said. Before
formulating a response to someone, active listening is key.
The non-verbal cues you use during conversations can make a negative or
positive impact on the overall communication with another person. When
your body language and words do not match, the other person will find it
harder to understand. Some ways that you can increase effectiveness in
conversation is to stand or sit with arms unfolded. Keeping hands to the
side and assuming a relaxed position will tell those around you that you
are approachable. Also, make certain that your facial expressions match
what you are saying.
By far, the tone in which you deliver information is the most important
aspect of effective communication. The words where you place emphasis
will be taken as being the most important. Also, the pitch of your voice
is important in communicating better. The higher the pitch of your
voice, the less authoritative you will sound. Using lower tones in your
speech will tell the other person when you are taking an authority role.
When entering into conversation with those around you, the words should
still be carefully chosen. It is difficult to know what people will
remember that you told them. Be sure that everything you say is
communicating clearly what you are intending to say.
Taking the time to learn and enhance your overall communication skills
will improve your work environment and help you to express yourself
Creating good communication skills will pave the way to success in your career goals.
If you have any questions about this article, or about how we can help
you enhance your communications, team building, goal setting,
performance, leadership, strategy, and / or hiring needs, contact John